Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (English Edition)

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (English Edition)

Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry.

For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization.

With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about:

• Why leading well is an acquired skill
• Serving your customers
• Engaging your employees
• Creating a culture of customer service
• Why vision statements make a difference
• What it really means to practice servant leadership

Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now.

Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.

Mais sobre este produto

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Detalhes do produto

• ASIN ‏ : ‎ B07DXGL7VQ
• Editora ‏ : ‎ Zondervan; Illustrated edição (5 março 2019)
• Idioma ‏ : ‎ Inglês
• Tamanho do arquivo ‏ : ‎ 6094 KB
• Quantidade de dispositivos em que é possível ler este eBook ao mesmo tempo ‏ : ‎ Você pode ler este eBook em até 5 dispositivos ao mesmo tempo, de acordo com os limites estabelecidos pela editora
• Leitura de texto ‏ : ‎ Habilitado
• Leitor de tela ‏ : ‎ Compatível
• Configuração de fonte ‏ : ‎ Habilitado
• X-Ray ‏ : ‎ Habilitado
• Dicas de vocabulário ‏ : ‎ Habilitado
• Número de páginas ‏ : ‎ 224 páginas

• Ranking dos mais vendidos: Nº 379,816 em Loja Kindle (Conheça o Top 100 na categoria Loja Kindle)
  • Nº 84 em Importados de Hotelaria, Viagens e Turismo
  • Nº 174 em Importados sobre Liderança da Igreja Cristã
  • Nº 301 em Importados sobre Atendimento ao Cliente

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Detalhes