Livro - Management Information Systems - Managing the Digital Firm

It's not business as usual anymore... that's why you need this seventh edition. Businesses can no longer survive without becoming digital. The Laudon's is the world's top-selling MIS text. Here you'll find opportunities to build the skills and acquire the knowledge you'll need to use information systems successfully. You'll find, along with MIS foundation concepts, up-to-the-minute coverage of digital firms, e-commerce, the wireless web, enterprise systems, customer relationship management, and many more. Includes free office XP training CD and interactive text on CD. Selected as a suggested resource for CAQ(R) Information Technology Systems exam preparation.

Contents:

Ch. 1 Managing the digital firm 2
Ch. 2 Information systems in the enterprise 38
Ch. 3 Information systems, organizations, management, and strategy 70
Ch. 4 The digital firm : electronic business and electronic commerce 112
Ch. 5 Ethical and social issues in the digital firm 146
Project : analyzing business processes for an enterprise system 182
Ch. 6 IT infrastructure and platforms 184
Ch. 7 Managing data resources 228
Ch. 8 Telecommunications, networks, and the Internet 260
Ch. 9 The wireless revolution 302
Ch. 10 Security and control 340
Project : creating a new Internet business 375
Ch. 11 Enterprise applications and business process integration 378
Ch. 12 Managing knowledge in the digital firm 414
Ch. 13 Enhancing decision making for the digital firm 456
Project : designing an enterprise information portal 492
Ch. 14 Redesigning the organization with information systems 494
Ch. 15 Understanding the business value of systems and managing change 534
Ch. 16 Managing international information systems 570
Project : redesigning business processes for Healthlite Yogurt Company