Basch, Michael D.por: R$ 47,43
customer, culture,
Griffin, Jillpor: R$ 55,45
customer, loyalty,
Blanchard, Kenneth H./ Ballard, Jim/ Finch, Frederpor: R$ 49,88
customer, mania!,
Ford, Lisa/ Mcnair, David/ Perry, Billpor: R$ 36,88
exceptional, customer, service,
Evenson, Reneepor: R$ 53,59
customer, service, training, 101
Schneider, Mitchpor: R$ 91,88
total, customer, relationship, management
por: R$ 124,25
customer, data, integration,
N/a (na)/ Kumar, Dhaneshpor: R$ 49,88
superior, customer, service,
por: R$ 31,36
hot, rods, custom
Jeanne Blisspor: R$ 73,50
chief, customer, officer,
Luiz Claudio Zenonede: R$ 32,00
crm, customer, relationship, management
Zikmund, William G./ Mcleod, Raymond, Jr./ Gilbertpor: R$ 179,19
customer, relationship, management,
Peppers, Don/ Rogers, Marthapor: R$ 59,16
return, customer,
por: R$ 58,94
customer, lifetime, value,
Kosmoski, Jonpor: R$ 59,16
advanced, custom, painting, techniques
Stinnet, Bill./ Stinnett, Billpor: R$ 44,30
think, like, your, customer
Murphy, John A./ Burton, J./ Gleaves, R./ Kitshoffpor: R$ 192,19
converting, customer, value,
Brown, Stanley A. (edt)por: R$ 117,90
Max Mckeownpor: R$ 55,00
ecustomer,
Jolles, Robert L.por: R$ 42,53
customer, centered, selling,
Keiningham, Timothy/ Vavra, Terry/ Vavra, Terry G.por: R$ 77,64
the, customer, delight, principle
